Program description

A specialized range of training programs designed to develop managerial and leadership skills and enhance employees’ competencies in planning, organizing, decision-making, and operations management. These programs aim to improve organizational performance and support the achievement of strategic objectives with greater efficiency and effectiveness.

General Administration

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Purpose(s)

  • Develop participants’ managerial and leadership skills.
  • Strengthen planning, organizing, and monitoring skills.
  • Enhance decision-making and problem-solving capabilities.
  • Improve the efficiency of operations and resource management.
  • Enhance organizational performance and achieve objectives efficiently and effectively.

Course Curriculum

Objectives and Key Results (OKRs)

Key Performance Indicators (KPIs)

Strategic Planning Skills and Methodologies

The Balanced Scorecard (BSC)

Organizational Performance Measurement and Management Maturity

Strategy and Strategic Management

Strategic Planning Using the DCA Methodology

The Balanced Scorecard

Leadership and Supervisory Skills

Managing High-Performing Organizations

Risk Management

Time Management and Workplace Stress Management

Problem-Solving and Decision-Making

Creative Leadership and Achieving Results Through Others

The Path to Success and Excellence at Work

Employee Motivation and Team Performance Development

Delegation and Coaching Skills

Planning, Monitoring, Evaluating, and Improving Work Performance

Advanced Team Leadership

Decision-Making Skills

Motivation and Influencing Skills

Conflict Management

Presentation and Public Speaking Skills

Training of Trainers (ToT)

Essential Skills of an Effective Manager

Advanced Modern Leadership

Managing Relationships with Superiors and Subordinates

Business Process Management

Situational Management

Administrative Report Writing

Remote Management

Business Ethics and Professional Conduct

Academic Leadership and Strategic Foresight

Organizational Skills and Work Process Improvement

Administrative Operations Management

Crisis Management

Change Management

Developing and Enhancing Middle Management Skills

Performance Improvement and Service Excellence in Government Departments and Agencies

Effective Communication Skills for Leaders

Target Audience

  • All public- and private-sector employees interested in participating.
Speakers
Teaching Methodology
Evaluation Methodology

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