Privacy Policy
Last Updated: September 2026
At Awan Training & Consulting Co., Ltd. (“Awan”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, protect, and disclose personal data when you visit our website, create an account, register for or purchase a training course, communicate with us, submit an application, or use any of our online services.
Awan is committed to handling personal data responsibly and in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its Implementing Regulations.
By using our website or providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Awan Training & Consulting Co., Ltd.
Awan Training & Consulting Co., Ltd. is a professional training and consulting organization based in Riyadh, Saudi Arabia, providing training, professional development, consulting, and human-capital development solutions across various sectors.
Our services include professional training programs in areas such as leadership and management, project management, information technology, human resources, customer service, and personal development.
For privacy-related inquiries, you may contact us through:
Awan Training & Consulting Co., Ltd.6710 Prince Mohammed bin Salman bin Abdulaziz Road,
Ar Rabie, 4180, Riyadh 13316,
Kingdom of Saudi Arabia
Email: info@awan.com.sa
2. What Personal Data Do We Collect?
Depending on how you interact with Awan, we may collect different categories of personal data.
A. Website Visitors
When you browse our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Language preferences
- Pages visited
- Date and time of visits
- Referring website
- Technical information necessary for website security and operation
This information may be used to maintain website functionality, improve performance, understand website usage, and protect our systems.
B. Account and Course Registration
When you create an account or register for a course, we may collect information such as:
- Full name
- Email address
- Mobile/telephone number
- Username and account credentials
- Country or nationality, where required
- Course registration and enrollment information
- Learning progress and course-related information
- Certificates and completion records
- Other information you voluntarily provide through your account
C. Contact and Inquiry Forms
When you contact us or submit an inquiry, we may collect:
- Name
- Email address
- Phone number
- Organization/company
- Subject of your inquiry
- Message or other information you choose to provide
D. Career Applications
If you apply for a position through our website, we may collect:
- Full name
- Email address
- Phone number
- Nationality
- Position applied for
- Curriculum vitae (CV)
- Professional qualifications and experience
- Additional information you voluntarily provide
We request only the information reasonably necessary to evaluate and manage your application.
E. Payment Information
If you purchase a paid course or service through our website, payment information may be processed through our authorized payment service providers.
Where applicable, payment card or financial information may be collected and processed directly by the relevant payment provider rather than being stored by Awan.
We may retain transaction-related information such as:
- Transaction reference
- Course or service purchased
- Amount paid
- Payment status
- Date and time of transaction
3. How Do We Collect Personal Data?
We may collect personal data through:
- Our website and online forms
- Account registration
- Course enrollment
- Course purchases
- Contact and inquiry forms
- Career application forms
- Email and other communications
- Cookies and similar technologies
- Information you provide directly to our staff
- Information generated through your use of our training platform
Where personal data is collected directly from you, we aim to provide appropriate information about the purpose and legal basis of collection before or at the time of collection, as required under applicable privacy regulations.
4. Why Do We Collect and Use Your Personal Data?
Providing Our Services
We may use your personal data to:
- Create and manage your account
- Register you for courses
- Process course enrollments
- Provide online learning services
- Track course participation and progress
- Issue certificates and completion records
- Provide customer and learner support
Managing Communications
We may use your information to:
- Respond to your questions and inquiries
- Contact you regarding your account or enrollment
- Provide important service notifications
- Communicate with organizations and corporate clients
- Handle complaints and support requests
Processing Payments
We may use your information to:
- Process course and service payments
- Confirm successful transactions
- Manage refunds where applicable
- Maintain transaction records
- Meet applicable financial and legal requirements
Recruitment
We may use applicant information to:
- Review career applications
- Evaluate candidates
- Communicate with applicants
- Schedule interviews
- Manage recruitment processes
Improving Our Services
We may use personal data to:
- Improve our website and LMS
- Understand how users interact with our services
- Improve course offerings
- Enhance learner experience
- Monitor technical performance
- Develop new services and features
Security and Compliance
We may process personal data to:
- Protect our website and systems
- Detect and prevent unauthorized access
- Maintain information security
- Investigate suspected misuse or fraud
- Comply with applicable legal and regulatory obligations
5. Legal Basis for Processing
We process personal data only where there is an appropriate legal basis under applicable law.
Depending on the circumstances, processing may be based on:
- Your consent
- The performance of an agreement or service you have requested
- Compliance with a legal or regulatory obligation
- Legitimate interests where permitted by applicable law and where such processing does not override your rights and interests
Where we rely on consent, you may withdraw that consent at any time, subject to applicable legal requirements and circumstances in which another lawful basis permits continued processing.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, improve performance, understand visitor behavior, and enhance the user experience.
Cookies may help us:
- Keep your account and session active
- Remember your preferences
- Improve website functionality
- Analyze website traffic and performance
- Understand how visitors use our website
- Improve our services and digital experience
Some cookies may be provided by third-party service providers used to support website functionality, analytics, security, or other services.
You may be able to manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect the functionality of some website features.
7. How We Share Personal Data
Awan does not sell your personal data.
We may disclose or share personal data where necessary for the purposes described in this Privacy Policy and where permitted or required by applicable law.
Service Providers
We may share relevant information with third parties that provide services necessary for operating our business, such as:
- Website and hosting providers
- Learning management system providers
- Payment service providers
- Email and communication providers
- Technical support providers
- Security and infrastructure providers
- Analytics providers
Such parties should process personal data only for authorized purposes and subject to appropriate contractual or other safeguards where required.
Trainers and Instructors
Where necessary to provide a course or training service, relevant learner information may be made available to authorized trainers or instructors.
Corporate Clients
Where training is provided on behalf of an organization, certain information relating to participation, attendance, completion, or assessment may be shared with the relevant organization where this is part of the agreed training service or otherwise permitted by applicable law.
Government and Regulatory Authorities
We may disclose personal data where required or permitted by applicable law, regulation, court order, or governmental request.
8. International Data Transfers
Some of our technology, hosting, communication, payment, analytics, or other service providers may process personal data outside the Kingdom of Saudi Arabia.
Where personal data is transferred outside the Kingdom, Awan will take appropriate measures and comply with applicable requirements governing international transfers of personal data.
9. How We Protect Your Personal Data
Awan takes reasonable organizational, administrative, and technical measures designed to protect personal data against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
- Other unlawful or unauthorized processing
Our security practices may include access controls, secure authentication, system monitoring, security updates, backups, and other appropriate safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. How Long Do We Keep Your Personal Data?
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
The retention period may depend on:
- The type and purpose of the information
- The nature of our relationship with you
- Whether you maintain an active account
- Course and certification records
- Financial and transaction requirements
- Legal and regulatory obligations
- Dispute resolution or enforcement requirements
When personal data is no longer necessary and there is no legal or regulatory requirement to retain it, we will take appropriate steps to securely delete, destroy, or anonymize it.
11. Your Personal Data Rights
Subject to the conditions and exceptions established by the PDPL and its Implementing Regulations, you may have the right to:
Right to Be Informed
To know the legal basis and purpose for collecting and processing your personal data.
Right to Access
To request access to personal data held by Awan about you.
Right to Obtain a Copy
To request your personal data in a readable and clear format.
Right to Correction
To request correction, completion, or updating of inaccurate, incomplete, or outdated personal data.
Right to Destruction
To request destruction of your personal data where the applicable legal requirements are met.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time, subject to applicable legal requirements and other lawful bases for processing.
12. How to Exercise Your Rights
To exercise your privacy rights or submit a privacy-related request, please contact us:
Email: info@awan.com.sa
When submitting a request, we may ask for information reasonably necessary to verify your identity and protect your personal data from unauthorized disclosure.
We will review and respond to requests in accordance with applicable laws and regulations.
13. Children’s Privacy
Our services are primarily intended for adults, professionals, organizations, and individuals seeking professional development and training.
We do not knowingly collect personal data from children where such collection is not permitted under applicable law.
Where a course or service is specifically intended for individuals who may be minors or lack full legal capacity, we will apply the additional requirements and safeguards required by applicable laws and regulations.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, social media channels, payment services, or other external services.
Awan is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of any third-party service before providing your personal data to them.
15. Marketing Communications
Where permitted by applicable law, we may use your contact information to send information about Awan’s courses, training programs, events, services, or other relevant updates where you have provided the appropriate consent or where another lawful basis applies.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Withdrawing consent for marketing communications will not affect processing that is necessary for providing services you have requested.
16. Data Accuracy
We take reasonable measures to ensure that personal data processed by us is accurate, complete, current, and relevant to the purpose for which it was collected.
You are responsible for providing accurate information and notifying us when your personal information needs to be corrected or updated.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our website or technology
- Changes in applicable laws and regulations
- Changes in our data-processing practices
- Improvements to our privacy and security practices
When material changes are made, we will update the “Last Updated” date at the top of this page and, where required, provide an appropriate notice.
We encourage you to review this page periodically to remain informed about how we protect your personal data.
18. Contact Us
If you have questions about this Privacy Policy, how we process personal data, or how to exercise your privacy rights, please contact us.
Awan Training & Consulting Co., Ltd.
Address:6710 Prince Mohammed bin Salman bin Abdulaziz Road,
Ar Rabie, 4180, Riyadh 13316,
Kingdom of Saudi Arabia
Email: info@awan.com.sa
Website: awan.com.sa
Privacy Commitment
At Awan, we believe that trust is an essential part of professional education and development. We are committed to handling personal data responsibly, transparently, and securely while providing the training, consulting, and digital learning experiences that support individuals and organizations in their professional development.