Terms & Conditions
Last Updated: September 2026
Welcome to Awan Training & Consulting Co., Ltd. (“Awan”, “we”, “us”,or “our”). These Terms & Conditions govern your access to and use of the Awan website,online learning platform, training courses, consulting services, and related digital services.
By accessing our website, creating an account, registering for a course, purchasing a service,or otherwise using any service provided by Awan, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website
or services.
1. About Awan
Awan Training & Consulting Co., Ltd. is a professional training and consulting organization based in Riyadh, Kingdom of Saudi Arabia. Awan provides professional training, online learning, corporate training, consulting, and human-capital development solutions.
Our training programs may cover areas including leadership and management, project management, information technology, human resources, customer service, personal development, and soft skills.
2. Acceptance of These Terms
By using the Awan website or services, you confirm that you have read, understood, and agreed to these Terms & Conditions, together with our
Privacy Policy and any additional terms that may apply to a particular course, program, event, or service.
If you are registering or purchasing a service on behalf of an organization, you confirm that you have the authority to accept these Terms on behalf of that organization.
3. Eligibility and User Responsibilities
You are responsible for ensuring that the information you provide to Awan is accurate, complete, and up to date.
When using our services, you agree to:
- Provide accurate registration and account information.
- Keep your account credentials confidential.
- Use the website and learning platform only for lawful purposes.
- Follow the instructions and rules applicable to each course or training program.
- Respect trainers, instructors, staff, and other learners.
- Not misuse, disrupt, or attempt to compromise our website or systems.
- Not use another person’s account or allow unauthorized persons to access your account.
- Not reproduce, distribute, sell, or commercially exploit Awan’s training materials without authorization.
4. User Accounts
Certain services may require you to create an account. You are responsible for maintaining the confidentiality of your username, password, and other account credentials.
You are responsible for all activity carried out through your account unless you notify Awan promptly of unauthorized access or suspected security issues.
Awan reserves the right to suspend or terminate an account where we reasonably believe that the account has been used in violation of these Terms, applicable laws, or the rights of others.
5. Course Registration and Enrollment
Course registration may be completed through the Awan website or through another registration method made available by Awan.
Enrollment is subject to course availability and, where applicable, successful completion of the registration and payment process.
Awan reserves the right to limit enrollment, close registration, change course schedules, or withdraw a course where necessary.
Course-specific requirements, eligibility criteria, schedules, delivery methods, and other conditions may be stated on the relevant course page or registration information and will apply in addition to these Terms.
6. Course Information
Awan makes reasonable efforts to ensure that course descriptions, schedules, trainers, duration, delivery methods, prices, and other information published on the website are accurate and up to date.
However, course information may be updated from time to time due to operational, academic, regulatory, or scheduling requirements.
Awan reserves the right to make reasonable changes to course content, trainers, schedules, delivery methods, or other course arrangements when necessary, while seeking to maintain the intended learning objectives and quality of the program.
7. Online Learning Services
Where a course is delivered online or through Awan’s learning platform, you are responsible for having suitable internet access and a compatible device and software environment.
Awan is not responsible for interruptions caused by your internet connection, device, browser, third-party telecommunications services, or other circumstances outside our reasonable control.
You must not share your course account or access credentials with another person unless expressly authorized by Awan.
8. Course Materials and Learning Content
Course materials may include presentations, documents, videos, recordings, assessments, exercises, images, graphics, manuals, downloadable resources, and other educational content.
Unless expressly stated otherwise, access to course materials is provided solely for your personal educational use.
You must not, without prior written authorization from Awan:
- Copy or reproduce course materials.
- Publish or redistribute course materials.
- Sell or commercially exploit course materials.
- Upload course materials to another platform or website.
- Share paid course content with unauthorized users.
- Modify or create derivative versions of protected materials.
- Use Awan’s materials to provide competing training services.
9. Intellectual Property Rights
Unless otherwise stated, all content made available through the Awan website and learning platform, including text, graphics, logos, images, videos, course materials, documents, designs, software, interfaces, and other content, is owned by or licensed to Awan and is
protected by applicable intellectual property laws.
Your registration for or purchase of a course does not transfer ownership of any intellectual property to you.
Awan’s name, logo, trademarks, branding, and other proprietary materials may not be used without prior written authorization.
10. Assessments and Certificates
Where a course includes assessments, assignments, attendance requirements, examinations, or other completion criteria, you may be required to satisfy the applicable requirements before receiving a certificate or other proof of completion.
Certificates are issued based on the applicable course requirements and records maintained by Awan.
A course certificate confirms completion or achievement according to the applicable course requirements. Unless expressly stated otherwise, it does not constitute a professional license, governmental qualification, academic degree, or guarantee of employment.
11. Fees and Prices
Course and service prices are displayed on the relevant website page or communicated to you during the registration or purchasing process.
Prices may be displayed in Saudi Riyals (SAR) and may include or exclude applicable taxes or charges as indicated during the purchasing process.
Awan reserves the right to change prices, discounts, promotions, or course fees before purchase. Any applicable price shown at the time of a confirmed purchase will be subject to the terms presented during that transaction.
12. Payments
Where paid services are available through the website, payments may be processed through authorized third-party payment service providers.
You agree to provide accurate information necessary to complete a payment transaction.
Awan does not guarantee the availability or uninterrupted operation of third-party payment services and is not responsible for failures caused by payment providers or financial institutions outside our reasonable control.
13. Cancellations, Refunds, and Rescheduling
Cancellation, refund, transfer, or rescheduling conditions may vary depending on the course, program, event, or service purchased.
Where specific cancellation or refund terms are provided on the course page, quotation, registration form, invoice, or other applicable service documentation, those terms will apply to the relevant purchase.
Where no specific terms are provided, requests for cancellation, refund, or rescheduling should be submitted to Awan as soon as reasonably possible and will be reviewed in accordance with the applicable service terms and relevant laws and regulations.
14. Course Cancellation or Changes by Awan
Awan may, where reasonably necessary, postpone, reschedule, modify, or cancel a course or training program due to operational requirements, trainer availability, insufficient enrollment, technical issues, regulatory requirements, force majeure events, or other
circumstances beyond our reasonable control.
Where Awan cancels or materially changes a paid course, we will take reasonable steps to notify affected participants and provide any applicable alternative arrangement, transfer, credit, or refund in accordance with the relevant course terms and applicable law.
15. Corporate and Customized Training
Corporate training, customized programs, consulting services, and organizational solutions may be governed by separate proposals, quotations, agreements, statements of work, or other contractual documents.
Where a separate written agreement exists between Awan and an organization, the terms of that agreement will govern the relevant service in the event of any conflict with these general website Terms & Conditions.
16. User-Generated Content
Certain areas of our website or learning platform may allow users to submit comments, questions, reviews, feedback, assignments, or other content.
You remain responsible for any content you submit and must ensure that it does not violate applicable laws, intellectual property rights, privacy rights, confidentiality obligations, or the rights of others.
You must not submit content that is unlawful, defamatory, abusive, discriminatory, fraudulent, threatening, malicious, or otherwise inappropriate.
Awan reserves the right to remove or restrict access to content that violates these Terms or applicable laws.
17. Prohibited Activities
You must not use the Awan website or services to:
- Engage in unlawful activities.
- Attempt to gain unauthorized access to our systems or accounts.
- Introduce malware, viruses, or other harmful code.
- Interfere with the operation or security of the website or learning platform.
- Attempt to obtain information belonging to other users without authorization.
- Impersonate another person or organization.
- Use automated systems to improperly access or collect website content.
- Copy or redistribute protected course materials without authorization.
- Use Awan services to infringe the rights of others.
18. Website Availability
We aim to maintain the availability, security, and reliability of our website and digital services. However, we do not guarantee that the website or any particular service will always be available, uninterrupted, error-free, or free from security vulnerabilities.
Temporary interruptions may occur due to maintenance, upgrades, technical issues, security incidents, third-party services, network failures, or circumstances beyond our reasonable control.
19. Third-Party Services and Links
Our website may integrate with or contain links to third-party websites, payment providers, social media platforms, communication services, or other external services.
Third-party services are governed by their own terms and privacy policies. Awan is not responsible for the content, availability, security, or practices of third-party services that are outside our control.
20. Privacy and Personal Data
Your use of Awan’s website and services may involve the collection and processing of personal data.
Our processing of personal data is described in our Privacy Policy, which forms an important part of your use
of our website and services.
By providing personal data through our website, you should review the Privacy Policy to understand how your information may be collected, used, stored, disclosed, and protected.
21. Disclaimer
Awan provides training and educational services for professional development and learning purposes. While we make reasonable efforts to maintain the quality and accuracy of our programs and materials, we do not guarantee that participation in a course will result in employment, promotion, business results, professional licensing, or any particular outcome.
Training content is provided for educational purposes and should not be considered a substitute for professional, legal, financial, medical, or other specialized advice unless expressly stated otherwise.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Awan will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or services, except where such limitation is prohibited by applicable law.
Nothing in these Terms is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited under applicable laws and regulations.
23. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your violation of these Terms, misuse of the website or services, or infringement of the rights of Awan or any third party.
24. Suspension and Termination
Awan may suspend or terminate your access to an account, course, platform, or other service where reasonably necessary, including where you:
- Violate these Terms & Conditions.
- Engage in unlawful or fraudulent activity.
- Misuse course materials or intellectual property.
- Compromise the security of our systems or other users.
- Provide materially false or misleading information.
- Fail to meet applicable payment obligations.
Termination or suspension does not affect rights or obligations that arose before the date of termination.
25. Force Majeure
Awan will not be responsible for delay or failure to perform an obligation where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, epidemics, government actions, war, civil disturbances, strikes, power outages, telecommunications failures, cyber incidents, or major failures of third-party infrastructure.
26. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
Any dispute arising in connection with these Terms or the services provided by Awan shall be subject to the jurisdiction of the competent authorities and courts of the Kingdom of Saudi Arabia, unless otherwise required by applicable law or agreed in a separate written agreement.
27. Changes to These Terms
Awan may update or modify these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable laws and regulations.
When changes are made, we will update the “Last Updated” date displayed at the top of this page.
Your continued use of the website or services after the updated Terms become effective constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.
28. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where possible, and the remaining provisions shall continue in full force and effect.
29. Entire Agreement
These Terms & Conditions, together with the Privacy Policy and any applicable course, service, quotation, registration, or contractual terms, constitute the applicable agreement governing your use of Awan’s website and services.
Where a separate written agreement applies to a particular service, the terms of that agreement will prevail over these general Terms & Conditions to the extent of any conflict.
30. Contact Us
If you have any questions regarding these Terms & Conditions, please contact Awan using the information below:
Awan Training & Consulting Co., Ltd.6710 Prince Mohammed bin Salman bin Abdulaziz Road,
Ar Rabie, 4180, Riyadh 13316,
Kingdom of Saudi Arabia
Email:
info@awan.com.sa
Website: awan.com.sa
Our Commitment
Awan is committed to providing professional, accessible, and high-quality training and consulting services while maintaining a respectful, secure, and reliable learning environment for our learners, trainers, corporate clients, and partners.